1. PRELIMINARY
Uludag , with registered office at Magazijnstraat 3A, 3550 Heusden-Zolder and VAT number BE0473.962.487 (hereinafter: “ COMPANY ”) attaches great value and importance to your privacy and the secure processing of your personal data when using the website www.uludagfood.be . We want to optimally protect the data of visitors to our website (hereinafter: “ Visitors ”) against loss, leaks, errors, unauthorized access, and any other unlawful processing.
We will therefore process your personal data exclusively in accordance with the European Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: “GDPR” ) as well as the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
With this privacy statement, Uludag wishes to inform you as a data subject, within the meaning of the GDPR, about the processing operations and to adequately inform you, among other things, about the types of personal data we collect about you, where we obtain the data from, how we use the data we collect about you, how long we retain your data, to whom we may disclose this information, and your rights regarding the processing of your personal data.
Uludag wishes to point out that the provision of certain mandatory personal data is a necessary condition for us to deliver our services. In the absence of the aforementioned personal data, the services cannot be offered by Uludag, or can only be offered inadequately.
Where necessary, we will ask you as the data subject for informed, free, unambiguous, and specific consent to carry out certain processing operations.
Our privacy policy may be subject to adjustments and changes in the future. These will be clearly stated in our Privacy Statement. It is therefore up to you to consult this document on a regular basis. Any substantial change will always be clearly communicated and will require new consent, if required.
The current statement was last updated on 13/11/2025 .
2. WHO PROCESSES THE PERSONAL DATA?
Controller(s):
In the context of this privacy statement, which concerns the conclusion of an agreement with Uludag and the use of www.uludagfood.be, Uludag shall be considered the data controller. Indeed, in this regard, Uludag determines, either alone or in collaboration with others, the purpose and means for the processing of your personal data.
You can always reach us using the contact details below:
Uludag
Address: Magazijnstraat 3A, 3550 Heusden-Zolder
Company number: VAT BE0473.962.487
Email: info@uludagfood.be
Website: www.uludagfood.be
Processor(s)
In the context of its services to you, it may be necessary for Uludag to provide personal data to third parties.
In order to enable you to make optimal use of the functionalities of the website, your personal data may be provided to providers of these functionalities. This provision of personal data remains strictly limited to what is necessary for offering these functionalities. The recipients can always be disclosed to you upon request.
3. WHAT IS PERSONAL DATA?
Personal data is any data relating to identified or identifiable natural persons.
A natural person is considered identifiable if they can be identified directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier, or by one or more elements characteristic of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
4. WHICH PERSONAL DATA IS PROCESSED?
Uludag undertakes to comply with the general legal principles regarding the processing of personal data when processing personal data.
Thus, in particular in application of the principle of data minimization, Uludag will process only those data that are strictly necessary for the purposes as defined in this privacy statement.
You can find a list of categories of personal data that may be processed through your use here:
Personal identification data;
Company details
Electronic identification data.
5. FOR WHAT PURPOSES ARE YOUR PERSONAL DATA PROCESSED
Uludag processes your personal data to correctly deliver the services requested or received by you, as well as to offer the functionalities of the website correctly and intuitively and, where necessary, to respond appropriately to your requests. Additionally, Uludag processes your personal data to provide you, as a Visitor to the website, with a safe, optimal, and personalized user experience.
The processing of personal data of Customers and Visitors is primarily aimed at the following specific purposes:
To allow us to contact you in response to your specific request via the contact form or by email;
To adapt the website to your specific use of it;
The improvement of our services;
To answer your questions if you ask them by telephone, via the contact form on the website, or by email;
To make contact in the context of a selection and recruitment process;
To enable us to perform statistical analyses;
To prevent fraud and abuse.
Furthermore, when using our Website, data is collected for statistical purposes. Such data is necessary to optimize the use of the website.
The Visitor often provides personal data to Uludag themselves and can thereby exercise a certain degree of control over its accuracy and minimization. If certain data proves to be inaccurate or incomplete, Uludag may decide to suspend certain functionalities pending supplementation or correction.
6. WHO HAS ACCESS TO YOUR INFORMATION?
Your information is shared only within Uludag. In principle, your data is not shared with third parties, unless:
You have explicitly given permission for this;
This is necessary for carrying out our activities;
This is necessary to execute the agreement with Uludag in good order;
We are legally obliged to do so towards the government and/or the authorities
We do not share your personal data with third parties solely for marketing purposes.
7. TRANSFER OUTSIDE THE EUROPEAN ECONOMIC AREA?
Your personal data is stored exclusively within the European Economic Area.
8. YOUR RIGHTS AS A DATA SUBJECT
8.1. Guarantee of compliance with principles specific to the processing of personal data
Uludag processes your personal data only:
In accordance with the purposes as defined herein or in a manner that is not incompatible with this original purpose;
In a proper, lawful and transparent manner, whereby the processing is, as appropriate, based on the following legal grounds:
Consent: the personal data is processed after your consent.
Legitimate interest: personal data may be processed if it is in the legitimate interest of Uludag as a company, to the extent that your personal interests do not outweigh it.
Agreement: the processing of the personal data is necessary for the performance of the agreement with Uludag.
Legal obligation: the processing of personal data must be carried out so that Uludag can comply with its legal obligations.
In a manner that is proportionate to the stated objective;
In a proper manner;
In principle during a period equal to five (5) years after the last activities on the website or five (5) years after the execution of the agreement;
In cases determined by law, during a period equal to the statutory retention period;
In a manner that includes sufficient safeguards against unauthorized access, unlawful processing and/or accidental loss or damage.
8.2. Right of access
Every Customer or Visitor who adequately proves their identity has the right to obtain confirmation from Uludag as to whether or not personal data concerning them are being processed and, if so, to obtain access to the personal data.
In this regard, you have the right to receive information about the purposes of the processing, the categories of personal data being processed, the recipients of the personal data, the (criteria for determining the) period during which your personal data will be stored, and the rights you may exercise in accordance with the GDPR.
If you wish to exercise your right of access / rectification / erasure, Uludag will comply with this within one (1) month of receipt of the request and only if you are entitled to this right. The request must be made by registered mail or by email to: info@uludagfood.be
Personal data that is incomplete or inaccurate can always be corrected or erased. You can exercise your right to correction by providing a supplementary statement to Uludag. Uludag will comply with this within one (1) month of receiving the supplementary statement.
Furthermore, you have the right to have your personal data erased by Uludag without undue delay. You may only exercise this right in the following cases, which Uludag will assess:
When your personal data is no longer needed for the purposes for which it was collected or processed;
When you withdraw your consent and no other legal basis exists for the processing;
When an objection is raised against the processing and no overriding legitimate grounds for the processing exist;
When the personal data has been processed unlawfully;
When your data must be erased in accordance with a legal obligation.
8.3. Right to restriction of processing / right of objection
You have the right to obtain a restriction of processing from Uludag if one of the following elements applies:
You dispute the accuracy of the personal data;
The processing by Uludag appears to be unlawful and you do not wish for the erasure of the personal data, but you do want a restriction of the processing;
Uludag no longer needs your personal data for the processing purposes, but you still need it for the establishment, exercise or substantiation of a legal claim;
Uludag must assess the existence of grounds for the erasure of the personal data and do so during this period.
Furthermore, you have the right at any time to object to the processing of your personal data for reasons related to your specific situation. Uludag will subsequently cease processing your personal data, unless Uludag can demonstrate compelling legitimate grounds for processing your personal data that outweigh your right to object.
In addition, you have the right not to be subjected to individualized and fully automated decision-making when legal consequences are attached to this or when such a decision can significantly affect you. However, you can always intervene in such decision-making yourself or request human intervention.
Finally, you have the right to object at any time to the processing of personal data for direct marketing.
If you wish to exercise your right to object to / restrict processing, Uludag will comply with this within one (1) month of receiving the request. The request must be made by registered mail or by email to: info@uludagfood.be
8.4. Right to data portability
You have the right to obtain the personal data provided to Uludag in a structured, commonly used, and machine-readable format. In addition, you have the right to transfer this personal data to another controller when the processing of your personal data is based solely on your consent.
If you wish to exercise your right to data portability, Uludag will comply with this within one (1) month of receiving the request. The request must be made by registered mail or by email to: info@uludagfood.be
8.5. Right to be forgotten
Whenever you have legitimately requested Uludag to rectify, erase, or restrict the processing of data, Uludag will notify every recipient of this personal data, unless this proves impossible or would require an unreasonable amount of effort. You can also always receive information about these recipients.
8.6. Right to withdraw your consent / right to lodge a complaint
You always have the right to withdraw your consent. The withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal. In addition, you have the right to lodge a complaint regarding the processing of your personal data by Uludag with the competent supervisory authorities.
If you wish to withdraw your consent or exercise your right to lodge a complaint, Uludag will comply with this within one (1) month of receiving the request. The request must be sent by registered mail or by email to: info@uludagfood.be
8.7. Right to information and transparency
When exercising your rights, Uludag will always act in accordance with the GDPR and will thereby provide all information required by the GDPR in a concise, transparent, understandable, and easily accessible form, which you will receive in simple language.
The time limits for responding to your requests may be extended in exceptional circumstances, including the complexity / multitude of your requests. To this end, Uludag will notify you of this extension and the reason for it within one (1) month of receipt of your request.
8.8. Right to lodge a complaint
Uludag strives to process your data securely and lawfully. If you believe that something is going wrong or that your personal data is being processed unlawfully or incorrectly, please do not hesitate to contact us at info@uludagfood.be
Moreover, you also have the right to lodge a complaint with the supervisory authority, namely the Belgian Data Protection Authority:
Data Protection Authority
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
Citizen Home | Data Protection Authority
9. SAFE PROCESSING
Uludag acknowledges that the security of personal data is an essential part of data protection.
Therefore, Uludag takes appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, unauthorized processing, or unauthorized access in order to prevent misuse.
10. COOKIES
While using the website, so-called “cookies” may be placed on your storage in order to remember certain choices of the returning Visitor or to offer you certain functionalities.
For more information, please refer to our cookie statement, available on the website.
