1. INTRODUCTION
Uludag, with its registered office at Magazijnstraat 3A, 3550 Heusden-Zolder and registered under company number VAT BE0473.962.487 (hereinafter: “COMPANY”), attaches great value and importance to your privacy and the secure processing of your personal data when using the website www.uludagfood.be. We want to protect the data of visitors to our website (hereinafter: “Visitors”) as effectively as possible against loss, leaks, errors, unauthorized access, and any other unlawful processing.
We will therefore process your personal data exclusively in accordance with the European Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: “GDPR”), as well as the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
With this privacy policy, Uludag wishes to inform you, as a data subject within the meaning of the GDPR, about our processing operations and provide adequate information regarding, among other things, the types of personal data we collect about you, where we obtain this data, how we use the data we collect about you, how long we retain your data, with whom we may share this information, and your rights regarding the processing of your personal data.
Uludag wishes to point out that providing certain mandatory personal data is a necessary condition for delivering our services. In the absence of said personal data, the services cannot be provided by Uludag, or can only be provided incompletely.
Where necessary, we will ask you as a data subject for informed, free, unambiguous, and specific consent to perform certain processing activities.
It is possible that our privacy policy may be subject to adjustments and amendments in the future. These will be made clear in our Privacy Policy. It is therefore your responsibility to consult this document regularly. Any substantial change will always be clearly communicated and, if required, be subject to renewed consent.
The current policy was last updated on 13/11/2025.
2. WHO PROCESSES THE PERSONAL DATA?
Data Controller(s):
In the context of this privacy policy, which concerns entering into an agreement with Uludag and the use of www.uludagfood.be, Uludag must be considered the data controller. In this regard, Uludag determines, alone or jointly with others, the purpose and means of processing your personal data.
You can always reach us using the contact details below:
Uludag
Address: Magazijnstraat 3A, 3550 Heusden-Zolder
Company number: VAT BE0473.962.487
Email: info@uludagfood.be
Website: www.uludagfood.be
Data Processor(s)
In the context of delivering services to you, it may be necessary for Uludag to provide personal data to third parties.
To enable you to make optimal use of the website's functionalities, your personal data may be shared with providers of these functionalities. This provision of personal data remains strictly limited to what is necessary for offering these functionalities. The recipients can always be communicated to you upon request.
3. WHAT IS PERSONAL DATA?
Personal data is any information relating to identified or identifiable natural persons.
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
4. WHICH PERSONAL DATA IS PROCESSED?
Uludag undertakes to comply with general statutory principles regarding the processing of personal data when processing your data.
Specifically, applying the principle of data minimization, Uludag will only process data that is strictly necessary for the purposes set out in this privacy policy.
A list of categories of personal data that may be processed through your use can be found here:
Personal identification data;
Company data
Electronic identification data.
5. FOR WHAT PURPOSES IS YOUR PERSONAL DATA PROCESSED?
Uludag processes your personal data to properly deliver the services you requested or received, to offer website functionalities correctly and intuitively, and where necessary to respond appropriately to your requests. Uludag also processes your personal data to provide you, as a Visitor to the website, with a secure, optimal, and personalized user experience.
The processing of personal data of Customers and Visitors is mainly focused on the following specific purposes:
To allow us to contact you following your specific request via the contact form or email;
To adapt the website to your specific use of it;
To improve our services;
To answer your questions when submitted by telephone, via the contact form on the website, or by email;
To contact you within the framework of a selection and recruitment process;
To allow us to perform statistical analyses;
To prevent fraud and abuse.
When using our Website, data is also collected for statistical purposes. Such data is necessary to optimize the use of the website.
The Visitor often provides the personal data to Uludag directly, thus retaining a degree of control over its accuracy and minimization. If certain data is incorrect or incomplete, Uludag may decide to suspend certain functionalities pending completion or correction.
6. WHO HAS ACCESS TO YOUR INFORMATION?
Your information is only shared within Uludag. In principle, your data is not shared with third parties, unless:
You have given explicit consent for this;
This is necessary for the execution of our activities;
This is necessary to properly execute the agreement with Uludag;
We are legally required to do so by government bodies and/or authorities
We do not share your personal data with third parties purely for marketing purposes.
7. TRANSFER OUTSIDE THE EUROPEAN ECONOMIC AREA?
Your personal data is stored exclusively within the European Economic Area.
8. YOUR RIGHTS AS A DATA SUBJECT
8.1. Guarantee of compliance with principles governing the processing of personal data
Uludag processes your personal data only:
In accordance with the purposes specified herein, or in a manner that is not incompatible with this original purpose;
In a fair, lawful, and transparent manner, whereby the processing is based, as the case may be, on the following legal grounds:
Consent: the personal data is processed following your consent.
Legitimate interest: the personal data may be processed if it is in the legitimate interest of Uludag as a company, provided that your personal interests do not override it.
Contract: the processing of personal data is necessary for the performance of the contract with Uludag.
Legal obligation: the processing of personal data must be carried out so that Uludag can comply with its legal obligations.
In a manner that is proportionate to the intended purpose;
In an accurate manner;
In principle, for a period equal to five (5) years after the last activity on the website or five (5) years after the execution of the contract;
In cases stipulated by law, for a period equal to the statutory retention period;
In a manner that includes adequate safeguards against unauthorized access, unlawful processing, and/or accidental loss or damage.
8.2. Right of access
Any Customer or Visitor who sufficiently proves their identity has the right to obtain confirmation from Uludag as to whether or not personal data concerning them is being processed and, where that is the case, to access that personal data.
You also have the right to receive information regarding the processing purposes, the categories of personal data concerned, the recipients of the personal data, the (criteria used to determine the) period for which your personal data will be stored, and the rights you can exercise under the GDPR.
If you wish to exercise your right of access / rectification / erasure, Uludag will respond within one (1) month of receiving the request, provided this right applies to you. The request must be submitted via registered mail or via email to: info@uludagfood.be
Personal data that is incomplete or inaccurate can always be corrected or erased. You can exercise your right to rectification by providing a supplementary statement to Uludag. Uludag will act upon this within one (1) month of receiving the supplementary statement.
In addition, you have the right to obtain from Uludag the erasure of your personal data without undue delay. You can only invoke this right in the following cases, which Uludag will assess:
When your personal data is no longer necessary in relation to the purposes for which it was collected or processed;
When you withdraw your consent and there is no other legal ground for the processing;
When an objection is raised against the processing and there are no overriding legitimate grounds for the processing;
When the personal data has been unlawfully processed;
When your data must be erased to comply with a legal obligation.
8.3. Right to restriction of processing / right to object
You have the right to obtain from Uludag restriction of processing where one of the following applies:
You contest the accuracy of the personal data;
The processing by Uludag is unlawful and you oppose the erasure of the personal data, requesting restriction of processing instead;
Uludag no longer needs your personal data for the purposes of processing, but you still require it for the establishment, exercise, or defense of legal claims;
Uludag must assess the existence of grounds for the erasure of personal data, and during this period.
Furthermore, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data. Uludag will cease processing your personal data thereafter, unless Uludag can demonstrate compelling legitimate grounds for processing your personal data that override your right to object.
Additionally, you have the right not to be subject to individualized and fully automated decision-making when this produces legal effects or significantly affects you. However, you can always intervene in such decision-making or request human intervention.
Finally, you have the right to object at any time to the processing of personal data for direct marketing purposes.
If you wish to exercise your right to object / restriction of processing, Uludag will respond within one (1) month of receiving the request. The request must be submitted via registered mail or via email to: info@uludagfood.be
8.4. Right to data portability
You have the right to receive the personal data provided to Uludag in a structured, commonly used, and machine-readable format. In addition, you have the right to transmit this personal data to another data controller when the processing of your personal data is based solely on your consent.
If you wish to exercise your right to data portability, Uludag will respond within one (1) month of receiving the request. The request must be submitted via registered mail or via email to: info@uludagfood.be
8.5. Right to be forgotten
Whenever you have legitimately requested Uludag to rectify, erase, or restrict processing of data, Uludag will notify each recipient of this personal data, unless this proves impossible or involves disproportionate effort. You may also request information about these recipients at any time.
8.6. Right to withdraw your consent / right to lodge a complaint
You always have the right to withdraw your consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. In addition, you have the right to lodge a complaint regarding the processing of your personal data by Uludag with the competent supervisory authorities.
If you wish to withdraw your consent or exercise your right to lodge a complaint, Uludag will respond within one (1) month of receiving the request. The request must be submitted via registered mail or via email to: info@uludagfood.be
8.7. Right to information and transparency
When you exercise your rights, Uludag will always act in accordance with the GDPR, providing all information required by the GDPR in a concise, transparent, intelligible, and easily accessible form, which you will receive in clear and plain language.
The timeframes for responding to your requests may be extended under exceptional circumstances, including the complexity and/or volume of your requests. Uludag will notify you of any such extension and the reasons for it within one (1) month of receiving your request.
8.8. Right to lodge a complaint
Uludag strives to process your data securely and lawfully. If you believe that something has gone wrong or that your personal data is being processed unlawfully or incorrectly, please do not hesitate to contact us at info@uludagfood.be
You also have the right to lodge a complaint with the supervisory authority, namely the Belgian Data Protection Authority:
Data Protection Authority
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
Citizen Homepage | Data Protection Authority
9. SECURE PROCESSING
Uludag acknowledges that the security of personal data is an essential component of data protection.
Therefore, Uludag takes appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, unauthorized processing, or unauthorized access in order to prevent misuse.
10. COOKIES
While using the website, so-called “cookies” may be placed on your storage to remember certain choices made by returning Visitors or to offer you specific functionalities.
For more information, please refer to our cookie statement, available on the website.
